Tuesday, August 26, 2008

Trouble Viewing Thomas Brin?

To see Thomas Brin in action, visit the official movie site at: Adventures of Thomas Brin


Occasionally, viewers will email that they cannot view a particular episode of Thomas Brin. There are a number of issues that can cause a viewing problem. However, viewing issues primarily fall into three categories: coding issues with the Thomas Brin website, incompatibility issues and/or bugs in browser and/or OS updates, and issues with plugins that the browser depends upon to properly render the QuickTime file within the browser window. I can only fix the first category but do have suggestions that may remedy problems with the other two categories.

If you are having trouble viewing any of the TB episodes via the Thomas Brin website, please help me and your fellow viewers by briefly posting here the specifics of your problem. In your post, please provide your web browser and version, operating system and version, and specific issue experienced. This will help me determine which category your particular issue may fall into and how to address it.

In the meantime, while I investigate your particular issue, here are several steps to try:

1.) To view Thomas Brin online, your browser needs to have a properly configured version of Apple's QuickTime plugin. Check to make sure that the QT plugin in your browser of choice is properly installed. You do that by visiting this Apple webpage via your browser: http://www.apple.com/quicktime/troubleshooting/

2.) Another possible cause of viewing problems is that javascript is disabled in your browser of choice. Check to make sure that javascript is enabled. If it is not, you will not be able to view any of the episodes. This is because each episode's webpage makes a javascript call which automatically generates the proper object and embed tags for the QuickTime file.

3.) If you're still having issues viewing, you can connect to each episode directly by copying the desired url and pasting it into the browser of your choice. Please note, you must have at least QuickTime version 7.1.5 installed to view the episodes.

Episode 1: http://www.thomasbrin.com/QTEncodings/GOT1NS.mov

Episode 2: http://www.thomasbrin.com/QTEncodings/GOT2NS.mov

Episode 3: http://www.thomasbrin.com/QTEncodings/GOT3NS.mov

I hope this helps remedy any viewing issues you may have.